How to use our services!


How to use our services:
1 - Register using a valid email address, and you will receive an email for account activation.
2 - Login to your account and Add Funds using your Paypal, Skrill or our alternative payment gateways.
3 - Go to Place Order page to order your desired service.

Please read the service description, price and delivery time.
After you place your order you will need to wait until the order is processed.


Important:
- There is no cancellation option for any orders once they are in process with provider.
- In some cases, providers can have delays. No cancellation until provider finish or rejects the order.
- There is no refund for already unlocked devices or if you process with another provider while your IMEI is in process with us.
- Please make sure you make the right order. Example: Don't submit wrong carrier to any service.
- Ordering iPhone Carrier unlock will not remove iCloud lock (We don't offer such service), so check your IMEI'S before paying for Network unlock.
- In ~ 0.01% of cases, if your IMEI was subject of insurance fraud or other illegal activities, carrier can relock your iPhone.
No Refunds in case relock is made.


User Groups and Prices:

Be default all users get normal prices for our services.
To get better pricing you will have to be a bulk user. Our Pricing Groups:
- VIP (Middle Prices) Upgrade if you make a 100$ payment.
- BOSS (Best Prices) Upgrade if you make a 500$ payment.
This payment is added to your account and Group will not be downgraded even if you add smaller payments.



Order Verification:

- Received wrong unlock code, wrong info or iPhone is not unlocked?
Send a message from Contact Us page regarding the problem in maximum 5 days since order was completed.
All claims that exceed this time will not be verified.


Refund Policy:
- If your order failed or service is down, Contact Us to refund your payment.
- All users are allowed maximum 2 refunds per year, if you need another refund then you need to close your account permanently.

APi Access:
- If you need to use our services on your DHRU site, Contact Us for APi Activation.
- APi link is https://i-imei.com/ without www.